The Benefits of Robotic Process Automation

Process Automation technology, like Robotic Process Automation (RPA), use low-code/no-code capabilities combined with common API’s to integrate to all of your common business tools. RPAs can intelligently read information from files and emails, store data, apply business logic, and trigger events to help complete the associated business process it was designed for. This allows the automation platform to behave similarly to a human worker, performing routine tasks, such as logging in and copying and pasting from one system to another.

These RPAs are fast to setup and are inexpensive to the business.  Once setup, they simply get their job done, freeing up your team to handle more complex tasks.  Businesses can run multiple RPAs at the same time, significantly improving operational efficiencies. In the end, your team will find more time to spend on more value-added activities.

Any organization that deploys an RPA tool can expect to experience some or all of the following benefits:

• Better use of human resources. RPA frees employees from repetitive, low-value tasks, such as data entry, so they can focus on work that delivers greater value to the business.
• Improved customer touchpoints. When RPA is used to expedite customer-facing processes, the added efficiency improves the customer experience and drives loyalty.
• Lower costs. RPA bots perform the work of humans at a fraction of the cost.
• Improved analytics to understand your workflow management. Each bot generates a log file of its activities so you can monitor how effectively it’s performing its functions.
• Improved scalability. It’s simply not possible to scale a team of employees the way you can scale the scope and reach of a group of automated bots. Using RPA software, bots can easily be duplicated and programmed to accomplish a similar but slightly different set of procedures.
• Better security. RPA bots never forget to sign out. They can also be set to “time out” so your systems are inaccessible when they should be, reducing vulnerabilities to malicious hackers.

What RPA is Not

RPAs are not robots! They do not replace humans.  The RPA is meant to remove the robot from the human, thus freeing the person to do more human work where analysis, critical thinking, and cognitive skills are key and necessary.

Can RPA work in my business?

RPAs are everywhere and you may not realize it. From chatbots and helpbots on company websites, to automated emails allowing you to track order status or delivery of a package, RPAs help you without you knowing about it.  RPA can quietly transform your business making ever business more efficient and helping small businesses compete with larger businesses. RPA can work for your business. Contact Flexware’s Group (below) and together we can explore how RPAs might benefit your business!

Video Case Study

Polywood found the perfect solution for RPA and are now inspired by the many applications they see.

Dwayne Butcher

Director of Marketing
I’m drawn to better and smarter ways of working and communicating. Many times that involves technology. Sometimes it doesn’t. Either way, work can and should be improved – continuously. I’m drawn to the mission of Flexware Innovation for these reasons. We’re committed to unleashing the potential of technology, freeing up leaders to focus on what’s next.