Owner’s Representative Services

Your Trusted Partner in Enterprise-scale Project Management and Process Development

Flexware Innovation’s comprehensive Owner’s Representative services brings unparalleled leadership and strategic guidance from plant design and automation to vendor coordination and cybersecurity. And we do this all from planning through execution, and from shop floor to top floor.

When Flexware acts as your Owner’s Rep, your team stays focused on operations while we handle the rest.

Our Services Encompass:

  • Plant design
  • Automation management
  • Commission planning & execution
  • Instructions revision
  • Plant qualification
  • Qualification planning & execution
  • Bid development & assessment
  • Partner/Vendor/Equipment qualification
  • Human Factors
  • Cyber Risk Assessment

Case Studies

Emerging Technologies icon-01
cht-case-study-graphic

Parenteral Facility Expansion International Pharmaceutical Company

This customer had recently commissioned a parenteral filling facility but had met with poor operations, confusing operator interface for DCS control, lack of scalability, poor batch controls, and major sterility issues.

Emerging Technologies icon-01
biopharma-case-study-cht

International Biopharmaceutical Company Fast Track Plant Expansion & Renovation

The Owner had the schedule and performance of a capital expansion and renovation project for a major new rheumatoid drug seriously at risk due to a log jam of unresolved contractor questions and issues due to a lack of onsite field engineering for automation during construction.

Emerging Technologies icon-01
solid-dose.cht

Capital Project Automation & Process Engineering Support Large Puerto Rico Solid Dosage Facility

Provide Owner’s Representative Services for Automation and Instrumentation Engineering during construction, commissioning, qualification, and initial operations for multiple projects.

The Foundation of Flexware’s Owner’s Rep Expertise

Flexware Innovation’s Owner’s Rep services are rooted in proven principles and practices established by Castle Hill Technologies. For more than two decades, Castle Hill guided life sciences manufacturers through large, complex process automation projects. When Castle Hill joined Flexware, we combined decades of end-to-end process automation and project oversight expertise with Flexware’s strength in integrating systems from the shop floor to the top floor.

Guiding Customers Through Uncertain Waters

The lighthouse, long associated with Castle Hill, symbolizes guidance and safety, values that continue to define Flexware’s approach. Just as a beacon leads ships through uncertain waters, our team helps clients navigate complex, regulated environments with clarity and trust.

Key Milestones

  • 1999: Castle Hill Technologies founded in Massachusetts

  • 2002: Established roots in the Carolinas
  • 2000s: Built a reputation for life sciences engineering and automation
  • 600+ Projects: Delivered globally for biopharma and fine chemical manufacturers
  • 2024: Castle Hill joined Flexware Innovation to expand digital transformation capabilities
  • Today: Flexware’s Owner’s Rep practice carries forward Castle Hill’s legacy of reliability and advocacy

Let’s Talk!

Let’s discuss how we, as your representative, can move you systematically from planning to operational execution. Contact us today!