A global pharmaceutical manufacturer desired greater visibility into key performance metrics for its contract manufacturers. The customer was focused on quality-oriented KPIs such as customer complaints, product deviations, and supply chain performance indicators such as on-time delivery. Historically, compiling these metrics was a time-consuming manual process that took up valuable internal employee bandwidth. The customer’s team desired an automated solution with advanced dashboard features that would allow them to acquire meaningful insights from their data.
The customer wanted a system that could combine their internal data with external input from their worldwide network of contract manufacturers, then render visualizations that could help them make better business decisions. This project was especially challenging because it called for external data from a wide array of sources to be gathered and normalized prior to analysis. The company’s external manufacturing team chose to extend the existing data warehouse, tapping into its internal quality management systems while also incorporating input from external stakeholders.
Flexware Innovation’s Business Intelligence Team created the Governance Portal, a Microsoft Power Platform-based solution, to deliver a beneficial solution for the customer. Click here to discover more about the solution, specs, and successful conclusion!
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I’m drawn to better and smarter ways of working and communicating, to continuously improve work for me, my team, my company, the community. Often times the answer is technology and sometimes it’s not. I’m drawn to the mission of Flexware Innovation for these reasons. We’re committed to unleashing the potential of technology, freeing up leaders to focus on what’s next.